Ste
Hi, I have done a snag report myself but Bovis shuts down most of the stuff I am asking to be done. I moved in last winter, noticing cold rooms which is why I am considering getting a professional snag done... but do they have to do all the items on the report? I am worried that if I invest in a survey they may turn around and carry on saying no to most things. They just regurgitate the same line that its "within tolerance" and the house has had an air test.  Has anyone any experience or advice whether the builder will act on a professional snag report?
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HomeSnag
Thank you for posting on here Ste. Asking if the builder need to do all the issues on the list is a common question... The answer depends upon 2 things. Firstly it depends when you moved in and also it depends on what we find. With you moving in last winter, it is unlikely that they will do any paint touch ups except for shrinkage out of tolerance for example. However I notice the main thing you are noticing is the heat loss which is a different matter. 
We can attend to just to a thermal heat loss survey, if you see our page here you can read more about it. One example on there is a bovis home we did a couple of years ago with similar heat loss. Or you can get us around to do a full snag; and on this we will concentrate of areas not in tolerance.
Tolerances are set and governed by the NHBC / LABC etc, and they provide a 10 year warranty. Builders and sales staff have a habit of knowing the most common tolerances such as paintwork, but few know or even are able to check for certain things like we are able to... such as checking the cavity wall insulation for example. 
This is a good example where a professional report like ours really adds weight to how your builder accept responsibility even after a year. Even if you decide not to book, feel free to add any other comments here or call us and we will be happy to help 
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Ste
okay thanks, i will bear that in mind. There is definitely an issue with our bedroom above the garage as my wife and I had to sleep in another room last winter. Bovis came around and said its had an air test so nothing wrong! OUr snagging process lasted 6 months, we had a lot of issues that we could see, so god knows what you guys would find. Thanks for quick response, I will chat to the wife and get back in touch
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HomeSnag
Ste, if it is above your garage it could be a lack of insulation in the garage roof space. We will be able to check this for you by booking either the heat loss survey or snagging inspection. We do is by boring a small hole in the plasterboard and using a borescope camera to check.
PS - We book heat loss surveys for a morning / afternoon when nearby at an existing appointment so just make sure to mention your location when getting in touch with our office
- Tom, HomeSnag
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